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TypeTitleAuthorRepliesLast Post
process:Customer Relationship admin012 years 27 weeks ago
practice:regular reviews of Service levels with customers admin012 years 27 weeks ago
practice:Measure development implementation on budget admin012 years 27 weeks ago
practice:Check ROI delivered vs ROI predicted admin012 years 27 weeks ago
practice:Notify service outages (email, SMS) admin012 years 27 weeks ago
discipline:Major Projects admin012 years 27 weeks ago
practice:Get ITIL training for Service Manager admin012 years 27 weeks ago
process:Termination admin012 years 27 weeks ago
practice:Implement software delivery to servers and desktops admin012 years 27 weeks ago
process:Development admin012 years 27 weeks ago
practice:Review CoPr with staff and other stakeholders admin012 years 27 weeks ago
practice:Measure number of incidents admin012 years 27 weeks ago
process:Computing Plan admin012 years 27 weeks ago
book:Practices admin012 years 27 weeks ago
practice:Manage servers admin012 years 27 weeks ago
practice:Have a Financial Officer admin012 years 27 weeks ago
practice:Track costs admin012 years 27 weeks ago
practice:Install change tracking tool admin012 years 27 weeks ago
practice:Enforce process of contacting Service Desk admin012 years 27 weeks ago
book:Roles admin012 years 27 weeks ago
process:Assets admin012 years 27 weeks ago
practice:Measure requirements fit admin012 years 27 weeks ago
practice:Create alternative systems for critical processes admin012 years 27 weeks ago
practice:Provision users admin012 years 27 weeks ago
practice:Measure audit frequency admin012 years 27 weeks ago