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References are shown in the text by their numeric indicator ("OID") which will be 0.11.something. There will be a link to the full text of the reference, and the same information is shown when the mouse hovers over the reference (in browsers that support that).
0.11.1The performance and competitive advantage of small firms: a management perspective, Jennings and Beaver, International Small Business Journal 15(2), 1997
0.11.2Supporting IS Management within SMEs: a process based Approach, Ravarini, Tagliavini, Faverio, Cattenio University, date unknown. www.academic-conferences.org/ ecite/ecite2005/2-proceedings-ecite2001.htm
0.11.3Managing in Turbulent Times, Drucker, Harper & Row, 1980
0.11.4The New Realities, Drucker, Harper & Row 1989.
0.11.5The Post Capitalist Society, Drucker, Harper Business 1994
0.11.6Future Shock, Toffler. Bantam Books, 1970
0.11.7The Third Wave, Toffler, Morrow 1980
0.11.8Powershift, Toffler, Bantam Books 1990
0.11.9Framework for Enterprise Aerchitecture: Enterpise Physics 101, Zachman, seminar (e.g Wellington, New Zealand 2005)
0.11.10Enterprise Architecture: The Issue of the Century, Zachman, Database Programming and Design, Miller Freeman, 1997
0.11.11Balanced scorecard implementation in SMEs: reflection in literature and practice, Andersen, Cobbold and Lawrie, 2GC Ltd, SMESME Conference, Copenhagen, May 2001
0.11.12IT Infrastructure Library practices in small IT units, Office of Government Commerce, The Stationery Office 1998
0.11.13Planning and Growth Characteristics of Small Business Owner-Managers, Mazzarol, Centre for Entrepreneurial Management and Innovation (CEMI), University of Western Australia
0.11.14Sustainable Development Of Construction Small And Medium Enterprises (SMEs): IT Impediments Focus, Stewart, Miller, Mohamed and Packham, School of Engineering, Griffith University, Australia,
0.11.15 Benefits resulting from the combined use of ISO/IEC 15504 with the Information Technology Infrastructure Library (ITIL), Barafort, Di Renzo, Merlan, Centre for IT Innovation, Centre de Recherche Public Henri Tudor
0.11.16Tailoring the CMM for small businesses, small organizations, and small projects, Johnson, Brodman, LOGOS International Inc, Software Process Newsletter, No.8, Winter 1997, IEEE Computer Society Technical Council on Software Engineering
0.11.17COBIT Quickstart, IT Governance Institute, 2003, ISBN 1-893209-59-8
0.11.18An Introductory Overview of ITIL, Rudd, itSMF, 2004
0.11.19Capability Maturity Model® Integration (SM) (CMMI), Version 1.1, CMMI Product Team, Carnegie Mellon University, 2002 http://www.sei.cmu.edu/publications/documents/02.reports/02tr029.html
0.11.20MOF Executive Overview version 3.0, Microsoft Corporation, Microsoft, 2005. http://www.microsoft.com/technet/itsolutions/cits/mo/mof/default.mspx
0.11.21The IT Service Capability Maturity Model, Niessinka, Clerca, Tijdinka, and van Vlietb, CIBIT,2005 http://www.itservicecmm.org/
0.11.22The Capability Maturity Model: Guidelines for Improving the Software Process, Paulk, Weber, Curtis, and Chrissis, SEI Series in Software Engineering, Addison-Wesley, 1995.
0.11.23CMMI Overview, Carnegie Mellon SEI, 2005
0.11.24ISO/IEC Software process Assessment – part 2: A model for process management, ISO
0.11.25OGC Portfolio Programme and Project Management Maturity Model P3M3, OGC, 2003
0.11.26OGC IS Management Self-Assessment Questionnaire - IT Service Management: Service Delivery, OGC, 2001
0.11.27ITIL Process Maturity Self-Assessment & Action Plan, Pink Elephant, 2002
0.11.28Process assessment for use in very small enterprises: the NOEMI assessment methodology, Di Renzo, Feltus, Centre de Recherche Public Henri Tudor, December 2003 http://www.citi.tudor.lu/SI/Presentation.nsf/0/869af862a1bae596c1256e8d003711f4/$FILE/ATTK0FT0
0.11.29Business Success: Factors leading to surviving and closing successfully, Headd, Office of Advocacy, U.S. Small Business Administration, November 2000
0.11.30Strategic Decision Making in Small Innovative Firms - the Perceived Importance of Other Voices, Mazzarol and Reboud, Centre for Entrepreneurial Management and Innovation (CEMI), University of Western Australia
0.11.31Service Delivery (IT Infrastructure Library) , Office of Government Commerce, The Stationery Office, 2001
0.11.32Service Support (CCTA) (IT Infrastructure Library), Central Computer & Telecommunications Agency , The Stationery Office, 2000
0.11.33IT Service Management: Version 2.1b, Ivor Macfarlane and Colin Rudd , itSMF Ltd, 2001
0.11.34Planning to Implement Service Management (IT Infrastructure Library), Vernon Lloyd, The Stationery Office, 2002
0.11.35ICT Infrastructure Management (IT Infrastructure Library), Office of Government Commerce, The Stationery Office, 2002
0.11.36ITIL Small-scale Implementation, Office of Government Commerce, The Stationery Office Books, 2006
0.11.37The Business Perspective, Office of Government Commerce, The Stationery Office Books, 2003
0.11.38ITIL Business Perspective: the Business View on Successful IT Delivery: Vol.2 , Office of Government Commerce, The Stationery Office Books, 2005
0.11.39Security Management (ITTL), Central Computer & Telecommunications Agency, The Stationery Office Books, 2000
0.11.40FITS pocket guide, Becta, Becta.org.uk, 2004
0.11.41IT Checklist for Small Business, CPA Australia, 2006
0.11.42Software Process Improvement for Small Structures : First Results of a Micro-Assessment Framework, Habra Niyitugabira Lamblin and Renault, Institut d’Informatique Technology Transfer Center, University of Namur, date unknown
0.11.43SMEs in New Zealand: Structure and Dynamics, Robertson, Ministry of Economic Development, August 2005
0.11.44Using the Software CMM in Small Organizations, Paulk, Carnegie Mellon University, 1998
0.11.45Small firms under MICROSCOPE: international differences in production/operations management practices and performance, Cagliano, Blackmon and Voss, Integrated Manufacturing Systems 12/7, 2001
0.11.46Bringing COTS Information technology into Small Manufacturing Enterprises, Roberts, Buhman, Garcia, Allinder, Software Engineering Institute, date unknown
0.11.47Business Strategy – do SMEs face special problems?, Frizelle, Institute for Manufacturing, University of Cambridge, MANUFACTURING INFORMATION SYSTEMS: Proceedings of The Fourth SMESME International Conference http://iprod.auc.dk/sme2001/paper/frizelle.pdf
0.11.48A Model For Information System Planning Within SMEs, Paolo, Daniele, Fabio, Marco, Aurelio, CETIC, Cattaneo University, July 2004. http://uxisweb1.brunel.ac.uk/iseingsites/EMCIS/EMCIS2004/subsite/papers/EMCIS-143.pdf
0.11.49Implementing Service and Support Management Processes: A Practical Guide, Higday-Kalmanowitz and Simpson Ed., HDI, 2005. http://www.thinkhdi.com/estore/viewByEStoreProductID.aspx?EStoreProductID=215
0.11.50The Commons as an Idea — Ideas as a Commons, David Berry, Free Software Magazine, 2005. http://www.freesoftwaremagazine.com/articles/commons_as_ideas
0.11.51What We Know About Spreadsheet Errors, Panko, University of Hawaii, January 2005, http://panko.cba.hawaii.edu/ssr/Mypapers/whatknow.htm
0.11.52Spreadsheet Check and Control, O'Beirne, Systems Publishing, September 2005 ISBN: 190540400X
0.11.53Spreadsheet Modelling Best Practice, Read and Batson, PriceWaterhouseCoopers, Institute of Chartered Accountants in England and Wales (ICAEW), 1999 http://www.eusprig.org/smbp.pdf
0.11.54How do you know your spreadsheet is right? Principles, Techniques and Practice of Spreadsheet Style, Bewig, July 2005. http://www.eusprig.org/hdykysir.pdf
0.11.55E-Biz: Strategies for Small Business Success, Pratt, US SBA Office of Advocacy, October 2002, http://www.sba.gov/advo/research/rs220tot.pdf
0.11.56Corporate Strategy, Ansoff, McGraw-Hill, 1965 ISBN: 0283993545
This page is part of a set of pages: "Core Practice RADIX Framework"
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